News
Notes from the operating layer.
Product updates, field observations, and platform thinking from Hey Lola.
ProductMarch 2026
Introducing Lola Medical: voice booking built for medical practices
The same Hey Lola voice layer now handles bookings, reschedules, and non-clinical front-desk pressure for medical practices.
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OperationsFebruary 2026
How after-hours capture recovers demand you never see
Most teams only measure the calls they answer. The more revealing metric is the booking intent that arrives when nobody is available to catch it.
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PlatformJanuary 2026
The voice layer thesis: why we started with restaurants
Restaurants were the first live environment because the operational pain is obvious: every missed call costs service quality, revenue, or both.
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