Terms & Conditions

R3WORKED is a trading name of Auric Consulting Limited (company no. 143291), registered at Level 4, SBI Tower, Cybercity, Ebene, Republic of Mauritius ("R3WORKED", "we", "us").

We offer two families of services:

• Lead Rescue — a monthly subscription covering enquiry capture, owner alerts, lead logging and review follow-up, with optional add-ons (such as AI call answering) as they become available;
• Website Uplift — one-off website refresh or rebuild projects, with optional ongoing site care and hosting.

The specific scope, deliverables and price for your engagement are set out in the written proposal or order we agree with you, which takes precedence over the general descriptions on the website.

Prices shown on the website are in pounds sterling and may change; the price agreed in your proposal is the one that applies to you. Unless stated otherwise, prices exclude any applicable taxes.

Subscriptions are billed monthly in advance. One-off project fees are payable as set out in your proposal (typically a deposit up front with the balance on completion). If an invoice remains unpaid after reasonable reminders, we may suspend services until it is settled.

There is no long-term lock-in. You can cancel a subscription at any time by emailing billing@r3worked.com; cancellation takes effect at the end of the current billing period, and we don't refund partial months. On cancellation we will, on request, export and hand over your lead data before deleting it.

To let us deliver the services, you agree to:

• give us accurate information and timely access to anything we reasonably need (domain, hosting, content, approvals);
• make sure content you supply doesn't infringe anyone else's rights;
• use the services lawfully — including complying with data protection and electronic marketing rules when contacting your own customers.

We aim to keep the services running smoothly and will make reasonable efforts to fix problems quickly, but we don't guarantee uninterrupted or error-free operation. Parts of the service depend on third-party providers (hosting, messaging, telephony) whose availability is outside our control. Features marked "coming soon" are not commitments to deliver by any particular date.

The content of r3worked.com — text, design, graphics and code — belongs to us or our licensors, and you may not reproduce it commercially without permission.

For client work: once you have paid in full, you own the final website content and design we deliver for you. We retain ownership of our underlying tools, templates, systems and know-how, and we may use them for other clients. You retain ownership of everything you supply to us.

Our Privacy Policy explains how we handle personal data collected through the website. Where we process your customers' data on your behalf as part of the services (for example, leads captured through your website), you remain the controller of that data and we act on your instructions; we will enter into a data processing agreement with you on request.

Nothing in these terms excludes liability that cannot legally be excluded. Subject to that:

• we are not liable for indirect or consequential losses, loss of profit, loss of business or loss of data;
• our total liability arising out of the services in any 12-month period is capped at the amount you paid us in that period;
• we are not responsible for the content or performance of third-party services we integrate with, or for results that depend on factors outside our control (such as how many enquiries your business receives).

Either party may end an engagement if the other materially breaches these terms and doesn't fix the breach within 14 days of being asked in writing. On termination you pay for work done up to the termination date, and each party returns or deletes the other's confidential information on request.

We may update these terms from time to time; the version on this page applies from its "last updated" date. For active subscriptions, we'll give you reasonable notice of changes that materially affect you, and you can cancel before they take effect.

These terms are governed by the laws of the Republic of Mauritius, and the courts of Mauritius have exclusive jurisdiction over any dispute arising from them — although we'd much rather resolve any issue by talking first.

Legal: legal@r3worked.com. Billing: billing@r3worked.com. General: info@r3worked.com.